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 Author: St4hl View Messages Posted By St4hl
 Posted: May 31, 2024 08:19
 Subject: Re: Can't give feedback for a shop
 Viewed: 39 times
 Topic: Technical Issues
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In Technical Issues, Dino writes:
  In Technical Issues, St4hl writes:
  Where the feedback button should be, there is an red X, which is not clickable.

Wahrscheinlich hast du die Bestellung nicht bezahlt. Bei erfolgreichem NPB gegen
den Käufer kann dieser nicht mehr bewerten.

Welchen Zweck hat es bewertet werden zu können (gleichzusetzen dem Pranger),
aber nicht bewerten zu können (gleichzusetzen mit einer Stellungnahme)? Warum
ich nicht bezahlt habe, war in diesem Fall ein Resultat mangelhafter Informationsbereitstellung
seitens des Verkäufers, grenzwertig zur Abzocke. Das sollten andere Käufer wissen,
bevor sie eine Bestellung tätigen.
 Author: Legolady16 View Messages Posted By Legolady16
 Posted: May 30, 2024 12:06
 Subject: Re: Support
 Viewed: 42 times
 Topic: Technical Issues
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In Technical Issues, randyipp writes:
  In Technical Issues, 1001bricks writes:
  They're very busy, don't hope for help in settings; it's your problem.

But we can help you in forum.

Agreed, far better to ask here first.

  Apparently you've got PayPal on site - it SHOULD work.

Some in US/CAN may know better though...

Looks good now, the "doesn't ship to your state" message a buyer
would see should be resolved with the onsite Paypal setup.


I appreciate the help. I disconnected my Paypal and reconnected it I have no
idea but now it works! Weird glitch I guess.
 Author: randyipp View Messages Posted By randyipp
 Posted: May 29, 2024 13:57
 Subject: Re: Support
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 Topic: Technical Issues
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In Technical Issues, 1001bricks writes:
  They're very busy, don't hope for help in settings; it's your problem.

But we can help you in forum.

Agreed, far better to ask here first.

  Apparently you've got PayPal on site - it SHOULD work.

Some in US/CAN may know better though...

Looks good now, the "doesn't ship to your state" message a buyer
would see should be resolved with the onsite Paypal setup.
 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: May 29, 2024 13:56
 Subject: Re: Support
 Viewed: 27 times
 Topic: Technical Issues
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In Technical Issues, Legolady16 writes:
  Does Bricklink have customer service? I'm having trouble setting up more
store, I've sent 2 messages through Problem center with no response, is there
any other way to contact someone? Serious question: Does anymore ever respond?
Getting frustrated...

I know my problem has something to do with Sales tax, my store won't ship
to any states that take out sales tax. I just don't know what I have set
up wrong.

I won’t be able to help (no sales tax). But you might want to change the Legos
to Lego in your store banner
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 29, 2024 13:51
 Subject: Re: Support
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 Topic: Technical Issues
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In Technical Issues, Legolady16 writes:
  Does Bricklink have customer service? I'm having trouble setting up more
store, I've sent 2 messages through Problem center with no response, is there
any other way to contact someone? Serious question: Does anymore ever respond?

They're very busy, don't hope for help in settings; it's your problem.

But we can help you in forum.


  I know my problem has something to do with Sales tax, my store won't ship
to any states that take out sales tax. I just don't know what I have set
up wrong.

Apparently you've got PayPal on site - it SHOULD work.

Some in US/CAN may know better though...
 Author: Legolady16 View Messages Posted By Legolady16
 Posted: May 29, 2024 13:47
 Subject: Support
 Viewed: 116 times
 Topic: Technical Issues
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Does Bricklink have customer service? I'm having trouble setting up more
store, I've sent 2 messages through Problem center with no response, is there
any other way to contact someone? Serious question: Does anymore ever respond?
Getting frustrated...

I know my problem has something to do with Sales tax, my store won't ship
to any states that take out sales tax. I just don't know what I have set
up wrong.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: May 29, 2024 00:44
 Subject: Re: Completed status change
 Viewed: 23 times
 Topic: Technical Issues
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In Technical Issues, shaun_u2 writes:
  Inadvertently changed a received order to completed instead of shipped. Anyway
to change it back to shipped from completed? Appears to be locked.

Only the customer can change it back. I think they only have several days before
it’s locked for them also. You may want to reach out to your customer and ask
them to change it
 Author: shaun_u2 View Messages Posted By shaun_u2
 Posted: May 29, 2024 00:38
 Subject: Completed status change
 Viewed: 53 times
 Topic: Technical Issues
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Inadvertently changed a received order to completed instead of shipped. Anyway
to change it back to shipped from completed? Appears to be locked.
 Author: PacaCrafter View Messages Posted By PacaCrafter
 Posted: May 23, 2024 18:52
 Subject: Re: My Collection
 Viewed: 53 times
 Topic: Technical Issues
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In Technical Issues, Admin_Russell writes:
  In Technical Issues, PacaCrafter writes:
  In Technical Issues, Admin_Russell writes:
  In Technical Issues, Admin_Russell writes:
  In Technical Issues, 3fodens writes:
  I just started logging my collection of mini-figs yesterday and things were going
smoothly but when I started working on it again today, they have disappeared.
The count is showing but no list populates with pictures. Where did they go?

Thank you for reporting this issue. We have identified the problem and are working
on a solution.

We deployed a fix a few minutes ago. Please let us know if you keep experiencing
this issue.

Hey, the problem is better than before but not completly fixed. in "Sets"
are 2 still not shown. In "Gears", "Minifigures" and "Parts"
is the same problem.

Thank you for the feedback. Any other reports of hidden items?


I checked it again. Now anything is fine.

Thank you for the help and for your work as an Bricklink Admin. Have a nice day.
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: May 23, 2024 10:20
 Subject: Re: My Collection
 Viewed: 95 times
 Topic: Technical Issues
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In Technical Issues, PacaCrafter writes:
  In Technical Issues, Admin_Russell writes:
  In Technical Issues, Admin_Russell writes:
  In Technical Issues, 3fodens writes:
  I just started logging my collection of mini-figs yesterday and things were going
smoothly but when I started working on it again today, they have disappeared.
The count is showing but no list populates with pictures. Where did they go?

Thank you for reporting this issue. We have identified the problem and are working
on a solution.

We deployed a fix a few minutes ago. Please let us know if you keep experiencing
this issue.

Hey, the problem is better than before but not completly fixed. in "Sets"
are 2 still not shown. In "Gears", "Minifigures" and "Parts"
is the same problem.

Thank you for the feedback. Any other reports of hidden items?
 Author: PacaCrafter View Messages Posted By PacaCrafter
 Posted: May 23, 2024 10:03
 Subject: Re: My Collection
 Viewed: 52 times
 Topic: Technical Issues
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In Technical Issues, Admin_Russell writes:
  In Technical Issues, Admin_Russell writes:
  In Technical Issues, 3fodens writes:
  I just started logging my collection of mini-figs yesterday and things were going
smoothly but when I started working on it again today, they have disappeared.
The count is showing but no list populates with pictures. Where did they go?

Thank you for reporting this issue. We have identified the problem and are working
on a solution.

We deployed a fix a few minutes ago. Please let us know if you keep experiencing
this issue.

Hey, the problem is better than before but not completly fixed. in "Sets"
are 2 still not shown. In "Gears", "Minifigures" and "Parts"
is the same problem.
 Author: robertomcevoya View Messages Posted By robertomcevoya
 Posted: May 23, 2024 07:33
 Subject: Listing 3069pb0989
 Viewed: 60 times
 Topic: Technical Issues
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Hi
Have tried to upload this tile for sale but there seems to be an error but other
items will upload any thoughts?
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: May 22, 2024 20:25
 Subject: Re: My Collection
 Viewed: 89 times
 Topic: Technical Issues
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In Technical Issues, Admin_Russell writes:
  In Technical Issues, 3fodens writes:
  I just started logging my collection of mini-figs yesterday and things were going
smoothly but when I started working on it again today, they have disappeared.
The count is showing but no list populates with pictures. Where did they go?

Thank you for reporting this issue. We have identified the problem and are working
on a solution.

We deployed a fix a few minutes ago. Please let us know if you keep experiencing
this issue.
 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: May 22, 2024 17:45
 Subject: Re: My Collection
 Viewed: 62 times
 Topic: Technical Issues
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In Technical Issues, Admin_Russell writes:
  In Technical Issues, 3fodens writes:
  I just started logging my collection of mini-figs yesterday and things were going
smoothly but when I started working on it again today, they have disappeared.
The count is showing but no list populates with pictures. Where did they go?

Thank you for reporting this issue. We have identified the problem and are working
on a solution.

 
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: May 22, 2024 17:12
 Subject: Re: My Collection
 Viewed: 79 times
 Topic: Technical Issues
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In Technical Issues, 3fodens writes:
  I just started logging my collection of mini-figs yesterday and things were going
smoothly but when I started working on it again today, they have disappeared.
The count is showing but no list populates with pictures. Where did they go?

Thank you for reporting this issue. We have identified the problem and are working
on a solution.
 Author: 3fodens View Messages Posted By 3fodens
 Posted: May 22, 2024 16:49
 Subject: Re: My Collection
 Viewed: 26 times
 Topic: Technical Issues
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So, I hate that others are having this issue too. I am glad it isn't something
I did though. Fingers crossed they will fix the issue and things will be back
to normal ASAP.P



In Technical Issues, 3fodens writes:
  I just started logging my collection of mini-figs yesterday and things were going
smoothly but when I started working on it again today, they have disappeared.
The count is showing but no list populates with pictures. Where did they go?
 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: May 22, 2024 16:46
 Subject: Re: My Collection
 Viewed: 24 times
 Topic: Technical Issues
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In Technical Issues, 3fodens writes:
  I just started logging my collection of mini-figs yesterday and things were going
smoothly but when I started working on it again today, they have disappeared.
The count is showing but no list populates with pictures. Where did they go?

My collection has been wiped as well
 Author: PacaCrafter View Messages Posted By PacaCrafter
 Posted: May 22, 2024 16:41
 Subject: Re: My Collection
 Viewed: 35 times
 Topic: Technical Issues
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I have the same problem.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: May 22, 2024 15:57
 Subject: Re: My Collection
 Viewed: 40 times
 Topic: Technical Issues
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I only have two parts in My Collection to test things before answering on the
forum… and they are still there….


That being said, I moved the thread to the Technical Issues topic… but it may
be better if one of you (or more) contacted Help Desk (https://www.bricklink.com/helpDesk.asp
or try bricklink@support.lego.com ).
 Author: angelguard View Messages Posted By angelguard
 Posted: May 22, 2024 15:31
 Subject: Re: My Collection
 Viewed: 46 times
 Topic: Technical Issues
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In Help, 3fodens writes:
  I just started logging my collection of mini-figs yesterday and things were going
smoothly but when I started working on it again today, they have disappeared.
The count is showing but no list populates with pictures. Where did they go?


Me entire Collection that I used for reference is gone. I'm sure bricklink
provided some useless update that broke this feature. Mine shows a count of what
I had but no sets, with a lovely message that told me I "hadn't added
anything yet."

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