| Discussion Forum: Thread 357860 |
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| | | Author: | WalkerSpectre  | | Posted: | May 16, 2024 15:53 | | Subject: | Not being able to pay | | Viewed: | 137 times | | Topic: | Technical Issues | |
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| i got this issue: #20240516-64c2bdc64545
I made an order, the seller sent an invoice, but when i press "Pay" an
error message pops up and there's nothing i can do. Anyone can help?
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| | | | | Author: | Bond | | Posted: | May 16, 2024 16:48 | | Subject: | Re: Not being able to pay | | Viewed: | 37 times | | Topic: | Technical Issues | |
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| In Technical Issues, WalkerSpectre writes:
| | i got this issue: #20240516-64c2bdc64545
I made an order, the seller sent an invoice, but when i press "Pay" an
error message pops up and there's nothing i can do. Anyone can help?
|
There may be an alternative. Depending upon what method you are using to pay
(PayPal, Venmo, Zelle, etc.), you could go directly to that site, log in, send
money to the e-mail address in the invoice, then use the BrickLink contact member
function to contact the seller and explain what happened and that you are paying
directly from the pay site. If you use this method, be sure to include your BL
Order # and you BL User ID in a short note along with the payment.
- B
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| | | | | | | Author: | 1001bricks | | Posted: | May 16, 2024 17:00 | | Subject: | Re: Not being able to pay | | Viewed: | 31 times | | Topic: | Technical Issues | |
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| In Technical Issues, Bond writes:
| | In Technical Issues, WalkerSpectre writes:
| | i got this issue: #20240516-64c2bdc64545
I made an order, the seller sent an invoice, but when i press "Pay" an
error message pops up and there's nothing i can do. Anyone can help?
|
There may be an alternative. Depending upon what method you are using to pay
(PayPal, Venmo, Zelle, etc.), you could go directly to that site, log in, send
money to the e-mail address in the invoice, then use the BrickLink contact member
function to contact the seller and explain what happened and that you are paying
directly from the pay site. If you use this method, be sure to include your BL
Order # and you BL User ID in a short note along with the payment.
- B
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I'd say first ask the seller his paypal address, as it may not be in he invoice.
If he agrees...
Pay manually, then set the order paid while clicking the check box.
Then send an e-mail to the seller to confirm you've paid (in case PayPal
forgets to send the seller the payment email...)
If he doesn't (?), simply ask cancellation because you can't pay.
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| | | | | Author: | Stellar | | Posted: | May 17, 2024 06:58 | | Subject: | Re: Not being able to pay | | Viewed: | 33 times | | Topic: | Technical Issues | |
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| In Technical Issues, WalkerSpectre writes:
| | i got this issue: #20240516-64c2bdc64545
I made an order, the seller sent an invoice, but when i press "Pay" an
error message pops up and there's nothing i can do. Anyone can help?
|
If the sellers is outside of the EU you need to pay with the PAY button else
VAT will not be collected correctly.
I would suggest wait until later today or tomorrow as sometimes it just works
a few hours later.
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| | | | | | | Author: | WalkerSpectre | | Posted: | May 19, 2024 12:39 | | Subject: | Re: Not being able to pay | | Viewed: | 38 times | | Topic: | Technical Issues | |
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| In Technical Issues, Stellar writes:
| | In Technical Issues, WalkerSpectre writes:
| | i got this issue: #20240516-64c2bdc64545
I made an order, the seller sent an invoice, but when i press "Pay" an
error message pops up and there's nothing i can do. Anyone can help?
|
If the sellers is outside of the EU you need to pay with the PAY button else
VAT will not be collected correctly.
I would suggest wait until later today or tomorrow as sometimes it just works
a few hours later.
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I did use the pay button. I have used all the methods, and it still does not
work. BrickLink support does not reply. I need help otherwise theyll cancel this
rare order.
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