Discussion Forum: Thread 357127

 Author: Brickspert_AU View Messages Posted By Brickspert_AU
 Posted: Apr 30, 2024 05:47
 Subject: Login from new device email
 Viewed: 78 times
 Topic: Technical Issues
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Brickspert_AU (183)

Location:  Australia, Tasmania
Member Since Contact Type Status
Apr 29, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Does Not Ship to My Country Store: Brickspert
Hi all, not sure if this is normal (as I'm writing this it occurs to me that
it probably is), but I got a Login from new device email today (yes I logged
in, but it was the same browser I always use) the email came through about an
hour after I logged in and the time stated in the email was also about an hour
after I logged in.
It's more so the time in the email that says when the new log in was detected
that has me concerned ( I know emails can take a while to come through).
The time discrepancy could be due to time zones (email time is in UTC and I am
AEST).
What does everyone think about this?
 Author: Dagobrick View Messages Posted By Dagobrick
 Posted: Apr 30, 2024 07:27
 Subject: Re: Login from new device email
 Viewed: 32 times
 Topic: Technical Issues
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Dagobrick (1481)

Location:  United Kingdom, England
Member Since Contact Type Status
Jan 10, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Dagobrick
Hi,

It's not your browser that flags this it's your IP address. Every computer
has a unique address. So if you are logging in on your normal computer, at your
usual location with the same internet router, nothing is different to the last
times you logged in then I would urr on caution and change your password. Takes
a second, why not, you are just protecting yourself just incase.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Apr 30, 2024 08:10
 Subject: Re: Login from new device email
 Viewed: 30 times
 Topic: Technical Issues
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

peregrinator (776)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Faber Family Bricks
In Technical Issues, Dagobrick writes:
  Hi,

It's not your browser that flags this it's your IP address. Every computer
has a unique address. So if you are logging in on your normal computer, at your
usual location with the same internet router, nothing is different to the last
times you logged in then I would urr on caution and change your password. Takes
a second, why not, you are just protecting yourself just incase.

I think the one-time pin (OTP) only lasts a month or so in any case, so once
it expires even your regular computer & browser is a "new device"
 Author: WhiteHorseMatt View Messages Posted By WhiteHorseMatt
 Posted: Apr 30, 2024 08:12
 Subject: Re: Login from new device email
 Viewed: 27 times
 Topic: Technical Issues
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

WhiteHorseMatt (1432)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 3, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Does Not Ship to My Country Store: White Horse Bricks
In Technical Issues, peregrinator writes:
  In Technical Issues, Dagobrick writes:
  Hi,

It's not your browser that flags this it's your IP address. Every computer
has a unique address. So if you are logging in on your normal computer, at your
usual location with the same internet router, nothing is different to the last
times you logged in then I would urr on caution and change your password. Takes
a second, why not, you are just protecting yourself just incase.

I think the one-time pin (OTP) only lasts a month or so in any case, so once
it expires even your regular computer & browser is a "new device"

Not getting asked for a new OTP though?
 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: Apr 30, 2024 10:24
 Subject: Re: Login from new device email
 Viewed: 19 times
 Topic: Technical Issues
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Dhobeck (33)

Location:  USA, Montana
Member Since Contact Type Status
Oct 24, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: SirIceCreamMansBrixNFigs
In Technical Issues, peregrinator writes:
  In Technical Issues, Dagobrick writes:
  Hi,

It's not your browser that flags this it's your IP address. Every computer
has a unique address. So if you are logging in on your normal computer, at your
usual location with the same internet router, nothing is different to the last
times you logged in then I would urr on caution and change your password. Takes
a second, why not, you are just protecting yourself just incase.

I think the one-time pin (OTP) only lasts a month or so in any case, so once
it expires even your regular computer & browser is a "new device"

I had the same email yesterday when I was pulling my store inventory to brick
store
 Author: Brickspert_AU View Messages Posted By Brickspert_AU
 Posted: May 1, 2024 03:29
 Subject: Re: Login from new device email
 Viewed: 20 times
 Topic: Technical Issues
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Brickspert_AU (183)

Location:  Australia, Tasmania
Member Since Contact Type Status
Apr 29, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Does Not Ship to My Country Store: Brickspert
In Technical Issues, Dhobeck writes:
  In Technical Issues, peregrinator writes:
  In Technical Issues, Dagobrick writes:
  Hi,

It's not your browser that flags this it's your IP address. Every computer
has a unique address. So if you are logging in on your normal computer, at your
usual location with the same internet router, nothing is different to the last
times you logged in then I would urr on caution and change your password. Takes
a second, why not, you are just protecting yourself just incase.

I think the one-time pin (OTP) only lasts a month or so in any case, so once
it expires even your regular computer & browser is a "new device"

I had the same email yesterday when I was pulling my store inventory to brick
store

I had completely forgotten I did this, that's probably what triggered it
then, the times would line up alot better too if this is the case.
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: May 1, 2024 03:33
 Subject: Re: Login from new device email
 Viewed: 24 times
 Topic: Technical Issues
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Ziegelmeister (223)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Ziegelmarkt
In Technical Issues, Brickspert_AU writes:
  I had completely forgotten I did this, that's probably what triggered it
then, the times would line up alot better too if this is the case.

Funny thing is, I got one of those today too, but I don't recall needing
to sign in. I got a second email with a code that I know for a fact I did not
enter. The IP address matched my router though, so who the heck knows.
 Author: brickulin View Messages Posted By brickulin
 Posted: May 3, 2024 00:25
 Subject: Re: Login from new device email
 Viewed: 34 times
 Topic: Technical Issues
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

brickulin (15130)

Location:  Czech Republic, Středočeský Kraj
Member Since Contact Type Status
Oct 15, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: brick_services
just delete cookies or use some form of anonymous mode and it asks for OTP again



In Technical Issues, Brickspert_AU writes:
  Hi all, not sure if this is normal (as I'm writing this it occurs to me that
it probably is), but I got a Login from new device email today (yes I logged
in, but it was the same browser I always use) the email came through about an
hour after I logged in and the time stated in the email was also about an hour
after I logged in.
It's more so the time in the email that says when the new log in was detected
that has me concerned ( I know emails can take a while to come through).
The time discrepancy could be due to time zones (email time is in UTC and I am
AEST).
What does everyone think about this?
 Author: Brickspert_AU View Messages Posted By Brickspert_AU
 Posted: May 12, 2024 03:33
 Subject: Re: Login from new device email
 Viewed: 29 times
 Topic: Technical Issues
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Brickspert_AU (183)

Location:  Australia, Tasmania
Member Since Contact Type Status
Apr 29, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Does Not Ship to My Country Store: Brickspert
I can now confirm that the email I recieved is due to logging into Brickstore,
I just logged in to brickstore and got the same email again.
Thought I would leave this here for anyone who finds this looking for answers
like myself.